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Effective Date - 01 Febrauary 2025

Privacy Policy

ANNEXURE 1 - INTRODUCTION

This Privacy Policy explains how UttarMantr Edsolution (opc) pvt. ltd. (UnlockMains) collects, uses, and protects the personal information of our website visitors and users of our educational services. This policy applies to all information collected through our website, mobile applications, and any other channels where we interact with you. For any further questions regarding this Privacy Policy, please contact us at:

ANNEXURE 2 - INFORMATION COLLECTION

2.1 Information Collected During Purchase
  • When you make a purchase on our website, we collect essential information such as your name, address, phone number, and email address to process your order and fulfill your purchase.
2.2 Information Collected Automatically
  • We automatically collect your computer's IP address to help us understand your browser and operating system, which aids in improving your website experience.
2.3 Information Collected for Marketing (if applicable)
  • With your explicit consent, we may collect your email address for email marketing purposes, such as sending updates about your current plan, new product announcements, and other relevant information.
  • With your explicit consent, we may collect your phone number for SMS marketing purposes, such as sending updates about your current plan, new product announcements, and other relevant information.
2.4 Data Security
  • Your personal data is treated with the utmost confidentiality. We do not share your financial information with any third parties except for secure payment gateways (e.g., Razorpay) which are essential for processing transactions.
2.5 Intellectual Property
  • Please note that any answer scripts submitted by you become the intellectual property of UttarMantr Edsolution (opc) pvt. ltd. (UnlockMains).

ANNEXURE 3 - INFORMATION USE

3.1 Improving User Experience
  • We use website usage data to
    • Analyze website traffic and user behavior.
    • Improve website functionality and performance.
    • Personalize website content and recommendations.
3.2 Marketing and Communication (with explicit consent)
  • We may use your contact information to send you
    • Newsletters and updates about our educational programs.
    • Promotional materials for new courses and services.
    • Information about relevant industry events and opportunities.
3.3 Data Sharing
  • We may share your information with
    • Third-Party Service Providers
      • Payment processors (e.g. razorpay) to process your payments securely.
      • Email marketing platforms (e.g., Zoho Campaigns, Sendinblue) to send you marketing communications.
      • Website hosting providers and data analytics providers to support our website infrastructure and operations.
    • Educational Institutions (if applicable)
      • If you are enrolling in a program offered by another institution, we may share your information with them as necessary to facilitate your enrollment and participation.
    • Legal and Compliance
      • We may disclose your information to comply with legal obligations, such as responding to court orders or government requests.
      • We may also disclose your information to enforce our Terms of Service or to protect our rights and the rights of others.

ANNEXURE 4 - DATA SECURITY

4.1 Security Measures
  • We implement a variety of security measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction, including:
    • Data Encryption: We use encryption technologies to protect sensitive data during transmission and storage.
    • Access Controls: We restrict access to your personal information to authorized personnel only.
    • Regular Security Audits and Monitoring: We conduct regular security audits and monitor our systems for vulnerabilities and potential threats.
    • Firewalls: We utilize firewalls to protect our servers and networks from unauthorized access.
4.2 Data Breaches
  • In the event of a data breach, we will take prompt action to investigate the incident and assess the impact.
  • We will notify affected individuals as required by applicable law.
  • We will take steps to mitigate the harm caused by the breach and implement measures to prevent future occurrences.

ANNEXURE 5 - USER RIGHTS

5.1 Data Access and Control
  • You have certain rights regarding your personal information, including the right to:
    • Access: Request access to the personal information we hold about you.
    • Rectification: Request correction of any inaccurate or incomplete information.
    • Erasure: Request the restriction of processing your personal information in certain circumstances (e.g., while we verify the accuracy of your data).
    • Restriction: We utilize firewalls to protect our servers and networks from unauthorized access.
    • Data Portability: Request the transfer of your personal information to another organization in a structured, commonly used, and machine- readable format.
5.2 Excercising Your Rights
  • To exercise any of these rights, please contact us using the contact information provided in Section 1.
  • We will respond to your request within a reasonable timeframe.
5.3 Opt-Out Options
  • You can opt-out of receiving marketing communications from us at any time by:
    • Clicking the "unsubscribe" link in our marketing emails.
    • Contacting us directly using the contact information provided in ANNEXURE 1.

ANNEXURE 6 - COOKIES AND TRACKING TECHNOLOGIES

6.1 Use of Cookies
  • We use cookies and similar tracking technologies (such as web beacons, pixels, and tags) on our website.
  • Cookies are small text files that are stored on your device when you visit our website.
  • We use cookies for various purposes, including:
    • Essential Cookies: These cookies are necessary for the basic functionality of our website, such as enabling you to browse the site and access secure areas.
    • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page. This information helps us improve the performance of our website.
    • Functionality Cookies: These cookies allow us to remember your preferences, such as language and location, and provide you with a more personalized experience.
    • Targeting Cookies: These cookies are used to deliver targeted advertising based on your interests and browsing behavior.
6.2 User Control
  • You can control the use of cookies through your browser settings.
  • You can choose to:
    • Accept all cookies.
    • Block all cookies.
    • Block third-party cookies.
    • Delet existing cookies.
  • Please note that blocking cookies may affect the functionality of our website.

ANNEXURE 7 - CHILDREN'S PRIVACY

7.1 Age Restriction
  • Our website and services are intended for individuals who are at least 13 years old.
  • We do not knowingly collect personal information from children under the age of 13.
7.2 Parental Consent
  • If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us at [email protected] and we will take steps to delete such information from our records

ANNEXURE 8 - CHANGES TO THE POLICY

8.1 Updates
  • We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws.
  • We encourage you to review this Privacy Policy periodically for any updates.
8.2 Notification
  • We will notify you of any material changes to this Privacy Policy by:
    • Posting a notice on our website
    • Sending you an email notification (if you have provided us with your email address).